For technical support, please click on the blue chat bubble in the bottom right hand corner of the page.
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Livestream FAQ
Technical Support
Need to know
How do I set up my profile?
Log into the virtual event platform, click the box with your initials on the top right menu, and select 'Edit Profile'.
I can't remember my password
Click 'forgot password' on the login page to reset your password.
Will I need to download specific software or an App?
This website is the desktop platform for the hui, where you can livestream the presentations, ask pātai for the panel, and kōrero with other participants. Google Chrome is the recommended browser. If you typically use Internet Explorer or Safari, we recommend that you download Chrome prior to the event.
What device should I use to watch?
We strongly advise that you participate via your desktop or laptop computer/mac that has good speakers. Mobile devices are supported but the best experience will be through the desktop or laptop computer/mac.
Do I need a microphone or camera to participate?
Kao. All interaction with the hui is via the chat and pātai/poll functions.
Log into the virtual event platform, click the box with your initials on the top right menu, and select 'Edit Profile'.
I can't remember my password
Click 'forgot password' on the login page to reset your password.
Will I need to download specific software or an App?
This website is the desktop platform for the hui, where you can livestream the presentations, ask pātai for the panel, and kōrero with other participants. Google Chrome is the recommended browser. If you typically use Internet Explorer or Safari, we recommend that you download Chrome prior to the event.
What device should I use to watch?
We strongly advise that you participate via your desktop or laptop computer/mac that has good speakers. Mobile devices are supported but the best experience will be through the desktop or laptop computer/mac.
Do I need a microphone or camera to participate?
Kao. All interaction with the hui is via the chat and pātai/poll functions.
How do I watch a live session?
Click 'Livestream' on the day, which will be located in the top banner.
Click 'Livestream' on the day, which will be located in the top banner.
How do I submit a pātai to the pātai panel?
At the bottom of the 'Live Stream' page there is a pātai section where you submit a pātai to the panel during the pātai panel sessions. Please do not use the chat function to ask a pātai, this is for engaging in kōrero with other participants.
How do I submit an answer to a poll?
Under the livestream window, there is a section where you submit your answers to the poll answer. To change the session, select the relevant 'Room' from the dropdown options in the top right. When there is a poll available to be answered, these will show in the 'Poll' section.
How do I message another participant?
Use the ‘connect now’ function in the top menu and search for the person you would like to kōrero with. Click connect, then send a message using the ‘chat’ function.
Will the sessions be recorded to watch later?
Āe, all sessions are recorded and available to watch on demand post-hui. However, interactive parts of the day such as participating in pātai panels and polls are only available in real time.
Use the ‘connect now’ function in the top menu and search for the person you would like to kōrero with. Click connect, then send a message using the ‘chat’ function.
Will the sessions be recorded to watch later?
Āe, all sessions are recorded and available to watch on demand post-hui. However, interactive parts of the day such as participating in pātai panels and polls are only available in real time.